Four real calls from the last few months, written the way the service report reads: what was reported, what we measured, what we found, what we recommended. Customer names are left out on purpose, so each case lists the type of building and the city only. Every case comes from the written report we gave the customer after the visit.
Kitchen ventilation and make-up air
- Richardson: a restaurant kitchen where the hood pulled air back down an appliance flue. Make-up air unit had no power and its filters were on the roof.
- Allen: a grease exhaust odor complaint. We measured the roof first, so the discussion started from numbers.
Whole-building inspection
- Plano: a full-service restaurant, every rooftop and exhaust unit documented in one visit. Filters unwashed since 2021 on both rooftop units.
Commercial refrigeration
- Frisco: a walk-in cooler that wasn’t cooling one side. Nothing was broken. The setpoint was.
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